PreLoad Inspection & Touch Up
All orders are uncartoned & inspected prior to loading, with up to 45 minutes of touchups provided by our Master Craftsmen.
Once orders complete our extensive inspection process, the furniture is then double padwrapped and/or crated. Flats, such as mirrors and beds, are recartoned with reinforced packaging. This process ensures a claims-free delivery.
White Glove Delivery
Furniture USA Distribution provides a delivery team of two delivery men. The furniture is placed in the customer's room of choice and assembly up to 1 hour is provided at no additional charge. All accessorial charges, if any, are discussed and agreed upon in advance. We deliver up or down 1 flight of stairs at no additional charge.
Customers are contacted to confirm their delivery schedule before the order is loaded for delivery. Our dispatchers employ scripted calls to ensure consistent & accurate scheduling. Customers are given a 2nd call the day before delivery to coordinate with the customer's schedule. Also, customers are given the option of being notified on the day of delivery 1 hour prior to arrival to accommodate even the busiest schedules.
- Free Local Pickups
- Discounted Backhaul Programs
- Expediting Services Available
- Warehousing & Consolidation
- Packaging Services Available
- 24/7 Dispatching
- Online Order Tracking
- Container Receiving & Inventory
Our rates are based on $4.00 per pound per piece insurance coverage and what two men can reasonably carry.
Copyright Furniture USA Distribution 2007-2022